Card Processing Status Codes

List of transaction status IDs
Status ID Name Description Final Status Applicable for
1 Open The transaction is initiated in our system. No Payments / Refunds / Payouts
2 Success The transaction is successful. Yes Refunds / Payouts
3 Cancelled The payment was cancelled. The payments that can be cancelled are the payments with “Authorized” status or the payments that are cancelled by the customer on the form. Yes Payments
4 Failed The transaction has failed. Yes Payments / Refunds / Payouts
5 Expired The time period the customer had for completing the payment has expired. Yes Payments
7 PendingOnProvider The payment is awaiting approval from the downstream partners/acquirers. No Payments
9 Authorized The payment was successfully authorized. In the initial request the Capture parameter is sent to false so the responsibility of the capturing the payment is on the merchants side.
The goods can be delivered.
No Payments
10 AuthorizeRequested The payment has been submitted for authorization. No Payments
11 Captured The transaction has been captured. Only payments with “Authorized” status can be captured.
The goods can be delivered.
Yes Payments
13 CaptureRequested The payment was successfully authorized and the capture request was also sent to the provider. In the initial request the capture parameter is sent to true so our service will handle the capturing of the payment automatically.
The goods can be delivered.
No Payments
14 Exception The transaction needs manual review from Smart2Pay. No Payments
15 CancelRequested The cancel request has been sent. No Payments
16 Reversed The authorization has been reversed (the money were credited back to the customer account). Yes Payments
19 Disputed The payment is disputed by the customer. No Payments
21 PartiallyRefunded The payment has been partially refunded with a smaller amount than the one from the initial paid transaction. Yes Payments
22 Refunded The payment has been refunded with an equal amount as the one from the initial paid transaction. Yes Payments
23 DisputeWon The cardholder has lost the dispute and the money will return to the merchant. Yes Chargebacks
24 DisputeLost The cardholder has won the dispute and has received the money back. Yes Chargebacks
25 Paid The transaction has been paid. Yes Payments
26 Chargedback The cardholder has won the dispute and has received the money back. Yes Payments
27 SecondChargebackWon The cardholder has lost the second dispute and the money will return to the merchant. Yes Chargebacks
28 SecondDisputeLost The cardholder has won the second dispute and has received the money back. Yes Chargebacks
30 PendingChallengeConfirmation The fraud provider has challenged the payment. Payment is authorized. You can reject or accept the challenge. No Payments
33 QueuedForCapturing The payment will be sent automatically for capturing. No further action from you is required.
The goods can be delivered.
No Payments
34 QueuedForCanceling The payment will be sent automatically for canceling. No further action from you is required. No Payments
35 PartiallyCaptured The payment is partially captured. Yes Payments
38 Retrieval Retrieval request indicates that the customer wants more information about a transaction and inquires their issuing bank and asks for additional information on the charge, but hasn’t yet initiated a chargeback. Yes Chargebacks
39 SoftDeclined A soft decline may occur when the issuing bank will not proceed with a transaction that require SCA and doesn’t meet these requirements. For more information see our dedicated section about: Strong Customer Authentication (SCA). Yes Payments