GlobalPay Status Codes

List of transaction status IDs
Status ID Name Description Final Status Applicable for
1 Open The transaction is initiated in our system. No Payments / Refunds / Payouts
2 Success The transaction is successful. Yes Payments / Refunds / Payouts
3 Cancelled The payment was cancelled. The payments that can be cancelled are the payments with “Authorized” status or the payments that are cancelled by the customer on the form. Yes Payments
4 Failed The transaction has failed. Yes Payments / Refunds / Payouts
5 Expired The time period the customer had for completing the payment has expired. Yes Payments
6 PendingOnCustomer The payment is awaiting approval from the customer. No Payments
7 PendingOnProvider The payment is awaiting approval from the downstream partners/acquirers. No Payments
8 Submitted The payment has been submitted. No Payments
9 Authorized The payment was successfully authorized. In the initial request the Capture parameter is sent to false so the responsibility of the capturing the payment is on the merchants side.
The goods can be delivered.
No Payments
10 AuthorizeRequested The payment has been submitted for authorization. No Payments
11 Captured The transaction has been captured. Only payments with “Authorized” status can be captured.
The goods can be delivered.
Yes Payments
12 Rejected The transaction has been rejected. Yes Payments
13 CaptureRequested The payment was successfully authorized and the capture request was also sent to the provider.
The goods can be delivered.
No Payments
14 Exception The transaction needs manual review from Smart2Pay. No Payments / Payouts
15 CancelRequested The cancel request has been sent. No Payments
16 Reversed The authorization has been reversed (the money were credited back to the customer account). Yes Payments
17 Completed The transaction has been completed by the customer. No Payments
18 Processing The transaction is being processed. No Payments
19 Disputed The payment is disputed by the customer. No Payments
21 PartiallyRefunded The payment has been partially refunded with a smaller amount than the one from the initial paid transaction. Yes Payments
22 Refunded The payment has been refunded with an equal amount as the one from the initial paid transaction. Yes Payments
23 DisputeWon The cardholder has lost the dispute and the money will return to the merchant. Yes Chargebacks
24 DisputeLost The cardholder has won the dispute and has received the money back. Yes Chargebacks
25 Paid The transaction has been paid. Yes Payments
26 Chargedback The cardholder has won the dispute and has received the money back. Yes Payments
30 PendingChallengeConfirmation The fraud provider has challenged the payment. Payment is authorized. You can reject or accept the challenge. No Payments
33 QueuedForCapturing The payment will be sent automatically for capturing. No further action from you is required.
The goods can be delivered.
No Payments
34 QueuedForCanceling The payment will be sent automatically for canceling. No further action from you is required. No Payments
35 PartiallyCaptured The payment is partially captured. Yes Payments
36 SuccessWaitForFraud No Payments
37 ExceptionWaitForFraud No Payments